Privacy Policy
Last Updated: January 2026 LaTeX Cloud Studio, operated by HiroX Software Solutions, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.1. Data Controller
HiroX Software Solutions Zillibillerstr 32 83229 Aschau i. Chiemgau Germany Website: https://www.latex-cloud-studio.com2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and password when you create an account
- Profile Information: Optional profile details you choose to provide
- Content: Documents, files, and other content you create or upload
- Communications: Messages you send to us or other users
2.2 Automatically Collected Information
- Usage Data: Pages visited, features used, and actions taken
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, referring URLs
- Cookies: See our Cookie section below
3. How We Use Your Information
We use the information we collect to:- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
4. Legal Basis for Processing (GDPR)
We process your personal data based on:- Contract Performance: To provide our services to you
- Legitimate Interests: To improve our services and communicate with you
- Consent: For marketing communications (where required)
- Legal Obligations: To comply with applicable laws
5. Data Sharing
We do not sell your personal data. We may share your information with:- Service Providers: Third parties that help us operate our service
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. We will delete your data upon request, unless retention is required by law.7. Your Rights (GDPR)
Under the GDPR, you have the right to:- Access: Request a copy of your personal data
- Rectification: Correct inaccurate personal data
- Erasure: Request deletion of your personal data
- Restriction: Restrict processing of your personal data
- Portability: Receive your data in a portable format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data centers in the European Union
9. International Transfers
Your data is stored on servers located in the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place.10. Cookies
We use cookies and similar technologies to:- Keep you signed in
- Remember your preferences
- Analyze how our service is used
- Deliver relevant content
Cookie Types
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for service functionality | Session |
| Analytics | Help us understand usage | 2 years |
| Preferences | Remember your settings | 1 year |
11. Third-Party Services
We use the following third-party services:- Google Analytics: Website analytics
- PostHog: Product analytics
- Google Tag Manager: Tag management